Call (920) 610-0937
Selected TransportationNon-Emergency Medical Transportation
— Services

Getting Wisconsin to care and home again.

Wheelchair-secure vans, low-deck ambulatory sedans, standing dialysis and treatment schedules, hospital discharge runs and senior community transport — six ways we move riders to the appointments that keep them well.

— Service · 01

NEMT Rides

Non-emergency medical transport, coordinated end to end.

Rides to and from medical appointments across Wisconsin — wheelchair-secure vans, low-deck ambulatory sedans, standing dialysis routes, and a dispatch team that tracks each trip from pickup to drop-off.

Request this ride
— What's included
  • A vehicle matched to the rider's actual mobility needs, not to whatever is free
  • Curb-to-curb as standard, door-through-door assistance on request
  • Trip details confirmed back to whoever booked the ride
  • One dispatch line for booking, changes and cancellations
— Best for

Riders and coordinators who want a single point of contact for medical appointments anywhere we run.

— Service · 02

Low-Deck Ambulatory & Sedan

Low-deck sedans and minivans for everyday medical visits.

Clinic visits, follow-up appointments, dialysis and same-day discharges, in vehicles chosen for an easy step-in. Curb-to-curb assistance as standard.

Request this ride
— What's included
  • Low step-in height, with a hand from the driver where it helps
  • Room for a folding walker, cane or rollator
  • A seat for a companion traveling with the rider
  • Pickup timed to the appointment, not to a shared route
— Best for

Clinic visits, follow-ups, lab work and same-day discharges for riders who can transfer to a standard seat.

— Service · 03

Wheelchair & ADA Transport

Wheelchair-secure vans with trained securement.

Ramp and lift-equipped vehicles with proper four-point securement, and drivers trained to assist from the door rather than the curb.

Request this ride
— What's included
  • Ramp or lift-equipped vehicles, boarded seated
  • Four-point securement plus a lap and shoulder belt before the vehicle moves
  • Assistance from the door rather than the curb
  • Tell us the chair's make and dimensions when you book so we send the right van
— Best for

Riders who travel seated in their own manual or power wheelchair, and riders who need a lift to board.

— Service · 04

Standing Orders & Recurring Schedules

Predictable, repeating trips for ongoing care.

Dialysis routes, infusion appointments, behavioral-health visits and weekly follow-ups — the same driver wherever possible, and pickup windows a patient can plan around.

Request this ride
— What's included
  • A repeating schedule set up once, not rebooked week by week
  • The same driver wherever staffing allows
  • Pickup windows agreed in advance so the rider can plan around them
  • One call to pause, resume or change the whole schedule
— Best for

Dialysis, infusion, physical therapy and behavioral-health appointments that repeat on a fixed pattern.

— Service · 05

Hospital Discharge & Facility Transfers

Same-day pickups when a bed needs to clear.

Discharge runs and facility-to-facility transfers, coordinated with case managers and discharge planners so a ride is waiting when the paperwork clears.

Request this ride
— What's included
  • Same-day pickup requests accepted
  • Coordination directly with the discharge planner or case manager
  • Belongings, paperwork and take-home equipment travel with the rider
  • The driver stays with the rider until the handoff at the other end is complete
— Best for

Hospital discharges, facility-to-facility transfers and the trip home once the paperwork clears.

— Service · 06

Senior & Assisted-Living Transport

Community partnerships for residents who need a steady hand.

Recurring transport arrangements for senior living communities and assisted-living facilities, built around residents who value the same familiar driver.

Request this ride
— What's included
  • A standing arrangement with the community's care or activities staff
  • Familiar drivers who learn a resident's routine and pace
  • Group runs when several residents are heading to the same destination
  • A named contact at our end for the community to call
— Best for

Senior living and assisted-living communities arranging transport on residents' behalf.

— How a trip works

From the first call to the record at the end.

Every trip we run follows the same five steps. Here is what the rider and the person arranging the ride can expect at each one.

  1. 01

    Request

    Call or email dispatch with the pickup address, the destination, the appointment time and the rider's mobility needs. Anyone can arrange the trip — the rider, a family member, a case manager or facility staff.

    — For the rider

    No app to download and no account to set up. A phone call is enough.

    — For whoever booked it

    Tell us the mobility need up front and we will tell you which vehicle we are sending.

  2. 02

    Confirmation

    We confirm the trip back to whoever booked it — the date, the pickup window and the vehicle type. If we cannot cover a trip, we say so at this point rather than leaving it open.

    — For the rider

    You know the pickup window before the day of the appointment.

    — For whoever booked it

    A confirmation you can put in the file, and an early answer if a trip needs to go elsewhere.

  3. 03

    Pickup

    The driver arrives within the agreed window, introduces themselves by name, and helps the rider from the door to the vehicle — including securing a wheelchair properly before the vehicle moves.

    — For the rider

    The driver comes to the door, not just the curb, and waits while you get settled.

    — For whoever booked it

    If a pickup is running late, one call to dispatch reaches the person who can move it.

  4. 04

    Drop-off

    The rider is walked to the entrance or reception rather than left at the curb. Where a return leg has been arranged, the driver confirms the pickup point and time before leaving.

    — For the rider

    Someone stays with you until you are inside and expected.

    — For whoever booked it

    Return trips are arranged alongside the outbound leg, so nothing has to be rebooked later.

  5. 05

    Record

    Each completed trip is written up: the date, pickup and drop-off times, both addresses, the vehicle type and the driver who ran it. We keep that record and can provide it to the person or organization that arranged the trip.

    — For the rider

    Ask about any trip you have taken and we can tell you what happened and when.

    — For whoever booked it

    Trip details for reconciliation or a review, provided on request.

— Booking

How to book, and who to ask.

A trip can be arranged by the rider, a family member, a case manager, or facility staff. Whoever calls, the same information gets the ride scheduled first time.

What to have ready

  1. 01The pickup address and the destination, including the suite, floor or department.
  2. 02The appointment time, and roughly when the rider expects to be finished.
  3. 03The rider's mobility needs — walker, manual or power wheelchair, oxygen, whether stairs are involved.
  4. 04Whether anyone is traveling with the rider.
  5. 05A phone number we can reach on the day of the trip.
  6. 06Anything the driver should know: a gate code, a preferred entrance, or a rider who needs extra time.
— Reaching dispatch

One line for every step

Booking a trip, changing one, canceling, chasing a driver, or asking about a ride that has already run — the same contact handles all of it.

— Dispatch hours
Available 24/7
Request a rideContact us
— How it works

Four steps. No guesswork.

Whether you're a patient arranging your own dialysis rides, a family member booking a parent's follow-up visit, a case manager setting up a standing schedule, or a discharge planner who needs someone at the curb this afternoon — the process is the same: one request, one confirmation, one accountable team.

01

Request

Call us or send the request form on this site. We take down the pickup and destination, the appointment time, the mobility equipment involved, and whether an escort is riding along.

02

Confirm

We check the request against the schedule and confirm the vehicle type and the pickup window before the day of the trip. If we cannot cover a ride, we say so while there is still time to arrange another.

03

Ride

The driver arrives inside the pickup window, meets the rider at the door, assists to the vehicle, and secures the wheelchair or seating properly. Return trips are planned with the ride, not left to chance.

04

Record

Every completed trip is written up — date, pickup and drop-off times, addresses, vehicle type, and the assistance provided. Riders, families, and the facility that arranged the trip can request a copy.

— Book a ride

Get to the appointment without the worry.

A standing dialysis schedule, a discharge home from the hospital, or a one-off visit to the specialist — Selected Transportation is non-emergency medical transport in ambulatory sedans and wheelchair-accessible vans, door through door, with a driver who stays until you are safely inside.

Request RideBecome a network providerTalk to dispatch · (920) 610-0937

Available 24/7 · Riders, caregivers and discharge planners can all book — tell us the pickup time, the mobility needs and where the appointment is.