The ride is part of the treatment.
Selected Transportation LLC is a non-emergency medical transportation provider serving Wisconsin — moving patients to dialysis, infusion, therapy, specialist appointments and discharge, in vehicles matched to how they actually travel.
A missed ride is a missed appointment.
Non-emergency medical transport is judged on one thing: whether the patient arrived, on time, in a vehicle that suited them. Every part of how we operate is arranged around that outcome rather than around the size of the fleet.
That means matching the vehicle to the passenger instead of sending whatever is nearest — a low-deck sedan where a high step is the obstacle, a ramp-equipped van with proper four-point securement where a wheelchair is. It means drivers who assist from the door rather than the curb. And it means a dispatcher who knows the trip is a dialysis run and treats the pickup window accordingly.
For the people arranging the ride — case managers, discharge planners, family members and facility coordinators — it means one number to call and one team that follows the trip through to drop-off, rather than a handoff into a queue.
What we require of ourselves.
A badge on a website is easy. What a rider actually meets is the driver who was screened before being hired, the vehicle that was checked that morning, and the person who picks up the phone when a trip goes wrong. Those are the things we control, so those are the ones we commit to.
Raise a concern with dispatch directly: (920) 610-0937 or selectedtransportation@gmail.com. Available 24/7.
How drivers are chosen
Applicants need a valid Wisconsin license, a driving record we review, and the ability to pass the screening this work requires — before a first passenger, not after.
Before the vehicle moves
A walkaround starts every shift: tires, lights, brakes, ramp or lift, and securement straps. A vehicle that fails the check stays parked until it is repaired.
What happens to your details
We ask for what the trip needs and no more, share it only with the people arranging that trip, and expect drivers to keep a passenger's business to themselves.
When something goes wrong
Tell us and a person answers — not a form. We look into what happened on that trip, and we tell you what we found and what we changed.
Get to the appointment without the worry.
A standing dialysis schedule, a discharge home from the hospital, or a one-off visit to the specialist — Selected Transportation is non-emergency medical transport in ambulatory sedans and wheelchair-accessible vans, door through door, with a driver who stays until you are safely inside.
Available 24/7 · Riders, caregivers and discharge planners can all book — tell us the pickup time, the mobility needs and where the appointment is.