— For Health Plans

Transportation your members can rely on.

Selected Transportation works with health plans, managed care organizations, hospital discharge teams, senior communities and facility coordinators to move patients across Wisconsin.

— Why partner with us

The ride is the part that usually breaks.

A transport vendor is judged on the trips that go wrong, not the ones that go right. Everything below is arranged around reducing the first number.

Vetted drivers and vehicles

Drivers are screened and vehicles are inspected before they carry a passenger, with records kept for every trip we run.

Trip records you can reconcile

Each completed trip is documented with the details your billing and audit processes need, supplied in the format your team works in.

Fewer missed appointments

Confirmation calls before the trip and a dispatcher watching the pickup window — because the cost of a no-show falls on the plan and the patient alike.

One point of contact

A named contact who knows your account, rather than a ticket queue. Case managers get a person who can answer a question about a specific rider.

Coverage across Wisconsin

Manitowoc, Green Bay, Sheboygan, Appleton and the counties in between — one arrangement rather than a different vendor in each service area.

Vehicles matched to need

Ambulatory sedans, low-deck vehicles and wheelchair-secure vans, assigned to the passenger's actual mobility rather than to whatever is free.

— Dispatch & coordination

One request.
Every detail,
written down.

Case managers, discharge planners, facility schedulers and families all need the same thing — a ride that arrives already knowing what the trip requires. So every booking starts with the same short set of questions, and the answers travel with the trip.

Everything asked up frontAddresses and entrances, appointment time, mobility equipment, whether an escort is riding along, and how the return leg should work — captured when the trip is booked, not discovered at the door.

The right vehicle for the riderA wheelchair-secure van, a low-deck sedan, or a minivan — chosen from what you tell us about the rider and the pickup, not from whatever happens to be closest.

Details read back before the dayThe person who booked gets the trip read back to them: date, pickup window, addresses, and vehicle type. A wrong address is caught the day before rather than at the curb.

A person to call when plans changeAppointments run long and discharges slip. Call dispatch and the change is reconfirmed with you — never assumed, and never left for the driver to sort out alone.

To book a trip, or change one already scheduled, call (920) 610-0937. Available 24/7.

Example trip record

Trip type

Round trip

Outbound, plus a return leg

Mobility

Wheelchair van

Ramp, with four-point securement

Assistance

Door to door

An escort or family member may ride along

Frequency

Standing order

The same days and times each week

Captured at booking

Illustrative

01Pickup and destinationStreet address, which entrance, and any gate or unit detailRequired

02Appointment windowWhen the rider has to be there, and roughly when they expect to finishRequired

03Mobility and equipmentWheelchair, walker, oxygen, service animal, or an escortRequired

04Who to call that dayThe coordinator, family member or unit to reach if anything shiftsOptional

Illustrative layout — sample values, not live trip data.

— Book a ride

Get to the appointment without the worry.

A standing dialysis schedule, a discharge home from the hospital, or a one-off visit to the specialist — Selected Transportation is non-emergency medical transport in ambulatory sedans and wheelchair-accessible vans, door through door, with a driver who stays until you are safely inside.

Request Ride Become a network provider Talk to dispatch · (920) 610-0937

Available 24/7 · Riders, caregivers and discharge planners can all book — tell us the pickup time, the mobility needs and where the appointment is.